State Farm® Insurance Agent Neil Elkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christina Rennie
August 23, 2024
5
out of
5
rating by Christina Rennie
"Neil and his team are great to deal with. They go above and beyond to make sure that your coverage fits what you need. They are quick to answer any questions and it’s great that they have multiple ways to contact them."
We responded:
"Christina, thank you for your wonderful review. I'm glad to know that our team has been able to meet your needs and provide the coverage you require. We always strive to be responsive and accessible through various contact methods. If you have any further questions or need assistance, please feel free to reach out. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Chris Parsell
August 22, 2024
5
out of
5
rating by Chris Parsell
"Neil and team are awesome"
We responded:
"Thanks, Chris! I'm glad you think Neil and the team are awesome. We appreciate your feedback and are here for any future needs. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Luke Zemanek
August 5, 2024
5
out of
5
rating by Luke Zemanek
"Really have enjoyed the customer service and how helpful Neil has been when it comes to laying out costs and detailed explanations of those costs. Neil and his team are personal and take the time to get to know you as well!"
We responded:
"Thanks, Luke, for your awesome review! I'm so glad you enjoyed our customer service and found the cost explanations helpful. We always aim to be personal and get to know our customers well. If you ever need anything else, feel free to reach out! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Shawn Tappel
July 28, 2024
5
out of
5
rating by Shawn Tappel
"Jake did a great job"
We responded:
"Hey Shawn, thanks for the awesome review! I'm happy Jake did a great job for you. If you need anything else, we're here to help! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Brian Mays
July 25, 2024
5
out of
5
rating by Brian Mays
"Worked with Gabby on motorcycle insurance. Answered all my questions promptly and effectively via email. Really appreciate the professionalism."
We responded:
"Hey Brian, thanks a lot for the awesome review! I'm really happy to hear that Gabby was able to assist you with your motorcycle insurance questions so effectively. We truly appreciate your kind words about her professionalism. If you need anything else, feel free to reach out anytime! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Martha Coteff
July 11, 2024
5
out of
5
rating by Martha Coteff
"The best people...kind and friendly! You cant go wrong with Neil Elkins Statefarm! Highly recommend!"
We responded:
"Thank you, Martha! We are glad you had a wonderful experience with our team at Neil Elkins State Farm Insurance. We are grateful for your recommendation and appreciate your kind words about our friendly service. If you ever need assistance, feel free to reach out to our office. Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Nancy Zipp
July 2, 2024
4
out of
5
rating by Nancy Zipp
"Just switched insurance, but he made it very simple, and saved a lot."
We responded:
"Thank you for switching to Neil Elkins State Farm, Nancy! I'm glad I could make the process simple for you and help you save money. If you need anything in the future, we are here for you. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Eduarta Llangozi
June 28, 2024
5
out of
5
rating by Eduarta Llangozi
"It has been a great experience working with Jake and he was able to give me a great rate for house and car insurance."
We responded:
"Thank you, Eduarta! I'm pleased to hear that Jake provided you with a great rate for your house and auto insurance. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Austin Spaulding
June 17, 2024
5
out of
5
rating by Austin Spaulding
"Perfect service and helped me out big time with my insurance"
We responded:
"Austin, I'm glad we could provide you with great service and assist you with your insurance needs! Your satisfaction is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out to our office. Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Taylor Donaldson
May 21, 2024
5
out of
5
rating by Taylor Donaldson
"Have always had fast and friendly service with this office! Anytime we need to change out our policy info or have questions they are happy to help and make everything so easy!"
We responded:
"Taylor, we're delighted to hear that you've always experienced fast and friendly service at our office! Thank you for your kind words, and we look forward to assisting you further in the future! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Nancy Mowrey
May 17, 2024
5
out of
5
rating by Nancy Mowrey
"Everyone in the office is helpful and professional!"
We responded:
"Nancy, we're pleased that you found everyone in our office helpful and professional! Providing top-notch service to our customers is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to our office. Neil Elkins - State Farm Insurance Agent, Lorain, OH"
ted wolner
May 9, 2024
5
out of
5
rating by ted wolner
"Jake was courteous, not pushy, informed, very helpful, and efficient."
We responded:
"Ted, I'm pleased to hear that Jake provided courteous, informed, and efficient service! We're grateful for your positive feedback and glad you had a helpful experience with us. If you ever need assistance in the future, feel free to reach out. Thank you! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Joey Kinsley
May 3, 2024
5
out of
5
rating by Joey Kinsley
"Neil and his team have gone out of their way to take care of me with everything I’ve needed taken care of. I’ve had nothing but positive experiences with them. It’s amazing to have the comfort knowing that I will be covered not just policy wise, but from a personal standpoint by them. Thank you Neil and team, and I strongly encourage anyone to make them your insurance agency."
We responded:
"Joey, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Neil Elkins - State Farm Insurance Agent"
Robert Bateman
May 2, 2024
5
out of
5
rating by Robert Bateman
"He helped update all of my policies and by doing so saved me almost $100 a month"
We responded:
"Thank you for the five-stars, Robert! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Neil Elkins - State Farm Insurance Agent"
JOAN BELL
April 27, 2024
5
out of
5
rating by JOAN BELL
"The entire staff at Neil Elkins office and State Farm were so wonderful throughout my entire claim. Like always, I am more than satisfied and so appreciative. Thank you!"
We responded:
"Joan, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Ashley Gonzalez
April 17, 2024
5
out of
5
rating by Ashley Gonzalez
"Was the most affordable and office stuff was great!"
We responded:
"Ashley, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Neil Elkins - State Farm Insurance Agent"
Daniel Ortiz
April 10, 2024
5
out of
5
rating by Daniel Ortiz
"Jake was very helpful & professional throughout my 2 days of asking questions and getting info on my auto and house. I would recommend Jake and State farm to everyone."
We responded:
"Thank you for your feedback, Daniel! Jake always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Neil Elkins - State Farm Insurance Agent"
Kathleen Griffin
March 27, 2024
5
out of
5
rating by Kathleen Griffin
"I have always been treated well here. This is my car insurance co"
We responded:
"Thank you for the positive feedback, Kathleen! We're thrilled to hear that you've always been treated well with your car insurance. Our office is here for any future insurance needs or questions you may have. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Fernando Favarelli
March 25, 2024
5
out of
5
rating by Fernando Favarelli
"I got a car insurance about a month ago and Jacob Gerlak provided a great support throughout the process making sure to present a quotation covering my needs and also with the best price in the market. I highly recommend!"
We responded:
"It is fantastic to hear that Jacob provided you with exceptional support in finding the right car insurance coverage at the best price. Our team is dedicated to delivering top-notch service and we are thrilled that you had a positive experience with us! Thank you for choosing us! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Terri Blair
March 15, 2024
5
out of
5
rating by Terri Blair
"I called Gabriella to get insurance on my new wrangler and to send me the info so I could show proof the vehicle would be insured. Within minutes she had everything sent to me. You Rock girl ! Best customer service experience ever!!!!"
We responded:
"Terri, we are thrilled to hear about your positive experience with Gabriella and our team! Providing quick and efficient service is a top priority for us, and we are delighted that we could assist you with insuring your new Wrangler promptly. Thank you for your kind words, and we look forward to continuing to provide you with excellent customer service. Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Carrie Catalano
March 6, 2024
5
out of
5
rating by Carrie Catalano
"Jake helped me out quickly with my insurance needs. I highly recommend his help."
We responded:
"Hi Carrie, thank you for your kind words about Jake's quick assistance with your insurance needs. We are delighted to hear that you highly recommend his help. Providing excellent service to our customers is our top priority, and we are grateful for your recommendation. Thank you again for choosing Neil Elkins - State Farm Insurance Agent in Lorain, OH."
Patricia Rosa
February 22, 2024
5
out of
5
rating by Patricia Rosa
"Worked to get me the most savings for my insurance have never had one person care so much thanks Gabriella"
We responded:
"Patricia, thank you for your kind words! We're happy to hear Gabriella was able to provide a great experience."
Natalia FM Rodrigues
February 20, 2024
5
out of
5
rating by Natalia FM Rodrigues
"I recently purchased both car and home insurance through State Farm, and I couldn’t be happier with the process. From the moment I reached out, Jacob Gerlak demonstrated professionalism, efficiency, and genuine care. He promptly provided me with a detailed estimate, explained all the intricacies of the policies, and made necessary adjustments based on my inquiries. Thanks to Jacob’s diligence, I was able to finalize my insurance purchase on the same day and hit the road filling secure and protected. Kudos to Jacob Gerlak and State Farm for going above and beyond!"
We responded:
"Natalia, thank you for sharing your wonderful experience with us! We're thrilled to hear that Jacob provided such exceptional service and made the insurance process smooth and efficient for you. Jacob takes great pride in his professionalism and dedication to ensuring our clients feel secure and protected. It's fantastic to know that he exceeded your expectations by providing a detailed estimate, explaining policy intricacies, and addressing all your inquiries promptly. Thank you for choosing our office, and we look forward to serving you for all your insurance needs in the future!"
Vanessa Okereke
February 16, 2024
5
out of
5
rating by Vanessa Okereke
"Worked with Jake in getting our policy switched to Statefarm, and he made and fast and easy process. Highly recommend, great rates!"
We responded:
"Thank you for the five stars, Vanessa! Jake is a wonderful member of our team, and we’re glad he was able to assist you with switching over your insurance policies. Welcome to our State Farm family!"
Kenneth Collins
January 31, 2024
5
out of
5
rating by Kenneth Collins
"Neil is very professional and knowledgable about insurance and retirement options. He answered all of my questions and was very helpful. Thank you, Neil."
We responded:
"Kenneth, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"